AI automation studio · Ontario & Europe · since 2013

Your systems should talk to each other. Not through your team.

We connect stores, marketplaces, payments, shipping and CRM into one operation — and add AI agents that answer customers around the clock. So growth stops meaning more people copying data between tabs.

The problem we solve

The same wall, in every growing operation

Most growing businesses hit the same wall. The storefront works. The marketplaces work. The shipping tool works. The accounting works. Each system, on its own, is fine.

Between them sits a person with a spreadsheet — moving order numbers, updating stock, matching payments, creating labels. That person is the bottleneck. Every new channel makes it worse, every seasonal spike turns into overtime, and when volume doubles you're hiring, not because you sold more, but because the manual work grew with it.

We remove the gaps between your systems, so volume can grow without headcount.

In numbers

2013the year we started
100+projects delivered
200+clients served
10×order volume handled by the same team (our flagship case)

Ontario hours, European engineering

A local contact, a team that has done this before

Our team works from Ontario and Europe. You get a local contact on Ontario business hours — Monday to Friday, 9:00 AM to 7:00 PM EST — and an engineering team that has been building this since 2013.

That combination is deliberate: automation projects need someone who picks up when you call, and someone who has already solved your problem for another business.

The prompt is ready

See how we'd help your business — on autopilot

We've prepared a ready-made prompt for you. Add a few words about your business, and AI will show which Proplat services would best remove your busywork and free up time for growth.

Click any AI button — the ready-made prompt is copied automatically.

Case: from 2–3 to 30–40 orders a day, same team

Oils Center · North American multichannel seller

Oils Center — a North American multichannel seller of oils and DIY products.

The operation ran on manual work: orders pulled from each marketplace by hand, stock updated separately per channel, labels created one at a time, payments matched in a spreadsheet.

We rebuilt the layer underneath: product export and import across marketplaces, order sync into one system, shipping automation through ShipStation, Stripe and PayPal integration, Google services for reporting, and AI integrations on the storefront.

Result: daily order volume went from 2–3 to 30–40, handled by the same team. Automation didn't sell more — it meant a 10× increase didn't require 10× the people.

“From the first contact to the final stages, we knew we made an excellent choice. Very helpful, friendly and professional.”

H&B Oils Center Co.

Selected work

Seven projects · North America and Europe

The stack we work with

Ten groups — and anything else with an API
  • Commerce — Shopify, WooCommerce, PrestaShop, OpenCart
  • Marketplaces — Amazon, eBay, Walmart, Etsy, Google Merchant Center
  • Payments — Stripe, PayPal, Square
  • Shipping — ShipStation, carrier APIs
  • CRM — HubSpot, Salesforce, Pipedrive, Zoho
  • Automation — n8n, Zapier, Make
  • Messaging — Twilio, Mailchimp, Slack, Telegram, WhatsApp Business
  • Data — Google Sheets API, BigQuery, GA4, GTM
  • AI — OpenAI, Anthropic, Gemini, Perplexity, Whisper, ElevenLabs, HeyGen, RAG with Pinecone / Supabase
  • Infrastructure — AWS, DigitalOcean, Railway, Cloudflare, Docker

If a system has an API, we've probably connected something to it — and if we haven't, we'll tell you honestly what it takes.

How we work

Start with a free 30-minute call

Discovery & audit

from CAD $1,200

  • We map your systems and processes
  • We quantify where the hours go
  • A prioritized plan with estimates
  • The plan is yours whether or not you build it with us
Book a call
Recommended

Implementation

from CAD $4,000

  • Built in iterations
  • The highest-impact automation first
  • You see returns before the project ends
Discuss your project

Ongoing support

from CAD $650 / month

  • Monitoring and adjustments
  • New automations as your operation changes
  • External APIs break and change — we handle that
Learn more

The first 30-minute call is free. You describe the operation; we tell you what's realistically automatable and what isn't. No deck, no pitch.

Why businesses work with us

Four reasons clients name themselves
  • We analyze before we automate. Automating a broken process just produces errors faster.
  • We work with what you already have. No forced migration to a new platform unless your current one genuinely can't do the job.
  • Since 2013, 100+ projects. We've seen how operations break at 10 orders a day and at 1,000 — and we build for the second case.
  • Local contact, senior engineering. Ontario business hours for you; a team that has been doing this for over a decade behind it.

About

An automation studio, working since 2013

Proplat is an automation studio working since 2013. We started building online stores and moved into what actually makes them profitable — the systems behind them. Today most of our work is integration, process automation and AI agents for businesses in Canada, the US and Europe. Our Ontario presence gives clients here a local point of contact; the engineering team works from Europe.

FAQ

What people ask before the first call
How do you price projects?

The first 30-minute call is free. Discovery and audit start at CAD $1,200, implementation at CAD $4,000, ongoing support at CAD $650 a month. Exact numbers come after we see your systems — we don't quote before we know what we're connecting.

How long until something works?

A first automation usually ships in 2–4 weeks. Larger multi-system projects run longer, but we deliver in iterations so value arrives before the project is finished.

Do we have to change our platform?

Usually not. We connect to what you run. We only recommend replacing a system when it genuinely can't do what you need.

Where is your team based?

Our client contact is in Ontario, available Monday to Friday, 9:00 AM to 7:00 PM EST. The engineering team works from Europe, which means work continues outside your business hours rather than pausing.

What about data privacy and Canadian regulations?

For regulated work — health information under PHIPA, personal data under PIPEDA, privileged legal material — we build architectures where sensitive data doesn't leave your infrastructure. That's a service of its own; details on the AI without data leaks page.

What if our software has no public API?

There's often a path anyway — scheduled file exchange, database access, portal exports. Less elegant than an API, but it works. We assess feasibility on the call.

What happens after launch?

External APIs change and break — that's normal. On support we monitor the automations, fix what breaks, and add new ones as your operation grows. Without support we'll still fix things, but as separate work.

Next step

Tell us where your hours go

A free 30-minute call: describe your operation and we'll tell you what's worth automating first — and what isn't worth touching.

Contact

+1 (647) 338-7427 ca@proplat.biz

Mon–Fri, 9:00 AM – 7:00 PM EST

Ontario, Canada

Our AI consultant replies 24/7 and files your request straight into the CRM.

Prefer email?

Write to ca@proplat.biz — your request goes straight into our CRM and we reply within one business day.

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